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2024-2025 Subscriptions Now Available! Learn More



  1. What are the seating options for concerts?

    We have three seating sections at our concerts. Your ticket will list your seating section.

    General Admission for single ticket holders and Standard Subscribers. General Admission ticketholders may choose any seat in the General Admission section, which is unmarked.

    Reserved for Premier Subscribers. There will be a number of rows marked Reserved. Premier Subscribers may choose any seat within the Reserved rows.

    Premium Reserved for donors of $1,000 or more. Premium Reserved ticket holders will have reserved-by-name seating and concierge seating service from our front of house staff.

    See our general seating chart for more information.

  2. What should I wear?

    There is no dress code for Seraphic Fire concerts. Some patrons dress up, while others come in casual attire. Wear whatever you are comfortable in to enjoy the concert!

  3. Where do I park?

    Please see our Venues page for more information about parking at each venue.

  4. When should I clap?

    Classical music concert tradition is that applause is after a complete work or set of works. In our printed program, we'll group sets of works together indicated by an extra space between pieces. If you're not sure, just wait until others start clapping!

  5. I lost my ticket! What do I do?

    Not to worry! You can call the box office to get your ticket reprinted or emailed to you. If it is the day of the concert, please come to the will call when you arrive and our staff will locate your record.

  6. When should I arrive?

    Concerts begin promptly at the listed time. We recommend arriving at least 15 minutes before the concert begins to ensure a smooth and stress-free experience. Our Pre-Concert Conversations (see schedule here) begin one hour before the concert and last for 30 minutes.

    Latecomers must wait to be seated until an appropriate break in the music.

  7. Can I bring children?

    Seraphic Fire concerts are generally not recommended for children under 8, as concerts can be fairly long, and often do not have an intermission. You know your child best, and we ask that you carefully consider your child’s ability to sit through the performance before reserving a ticket.

    For children over 8, we offer StudentAccess tickets for free. Please call the box office to reserve a StudentAccess ticket for your child.

  8. How long is the concert?

    Most concerts are 70-120 minutes. You will receive a pre-concert email with 48 hours before your concert with the concert length and whether or not there is an intermission.

  9. Can I purchase tickets for a group?

    Yes! A party of 8 or more can purchase tickets at the group rate of $45 per ticket. Please contact the box office to start your reservation.

  10. When will I receive my tickets?

    Subscribers receive their tickets in the mail in September before the season begins. For single ticket purchasers, if you select Email as your delivery method, you should receive an email with your PDF tickets. If you select Mail as your delivery method, you should receive them in approximately 3-5 business days.

  11. How do I request accessible seating?

    Seraphic Fire is committed to making concerts accessible to all patrons and accessible seating is available in all three seating sections. Please contact the box office to request accommodations when making your ticket purchase. In order to best serve you, we request that you notify us three days in advance if possible.