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Tickets

FAQs

  1. What are the seating options for concerts?

    We have four seating sections at our concerts. Your ticket will list your seating section.

    Platinum seating is best-in-house reserved seating that is closest to the stage and is available to donors of $1,000 or more.

    Gold seating is the next closest section with reserved seating. Single ticket holders and subscribers can reserve seats in the Gold section.

    Silver seating offers our lowest-cost ticket to subscribers, with reserved seating included. Single ticket holders and subscribers can reserve seats in the Silver section.

    General Admission is our most affordable ticket for single ticket holders. General Admission is only available for single ticket holders. General Admission ticketholders may choose any seat in the General Admission section, which is unmarked.

    See our example seating chart for more information.

  2. What should I wear?

    There is no dress code for Seraphic Fire concerts. Some patrons dress up, while others come in casual attire. Wear whatever you are comfortable in to enjoy the concert!

  3. Where do I park?

    Please see our Venues page for more information about parking at each venue.

  4. When should I clap?

    Classical music concert tradition is that applause is after a complete work or set of works. In our printed program, we'll group sets of works together indicated by an extra space between pieces. If you're not sure, just wait until others start clapping!

  5. I lost my ticket! What do I do?

    Not to worry! You can call the box office to get your ticket reprinted or emailed to you. If it is the day of the concert, please come to the will call when you arrive and our staff will locate your record.

  6. When should I arrive?

    Concerts begin promptly at the listed time. We recommend arriving at least 15 minutes before the concert begins to ensure a smooth and stress-free experience. Our Pre-Concert Conversations (see schedule here) begin one hour before the concert and last for 30 minutes.

    Latecomers must wait to be seated until an appropriate break in the music.

  7. Can I bring children?

    Seraphic Fire concerts are generally not recommended for children under 8, as concerts can be fairly long, and often do not have an intermission. You know your child best, and we ask that you carefully consider your child’s ability to sit through the performance before reserving a ticket.

    For children over 8, we offer StudentAccess tickets for free. Please call the box office to reserve a StudentAccess ticket for your child.

  8. How long is the concert?

    Most concerts are 70-120 minutes. You will receive a pre-concert email with 48 hours before your concert with the concert length and whether or not there is an intermission.

  9. Can I purchase tickets for a group?

    Yes! A party of 8 or more can purchase tickets at the group rate starting at $40 per ticket. Plus, if you reserve 10 tickets you get one free! Please contact the box office to start your reservation.

  10. When will I receive my tickets?

    Subscribers receive their tickets in the mail in September before the season begins. For single ticket purchasers, if you select Email as your delivery method, you should receive an email with your PDF tickets. If you select Mail as your delivery method, you should receive them in approximately 3-5 business days.

  11. How do I request accessible seating?

    Seraphic Fire is committed to making concerts accessible to all patrons and accessible seating is available in all three seating sections. Please contact the box office to request accommodations when making your ticket purchase. In order to best serve you, we request that you notify us three days in advance if possible.